FAQ

For a full head, 3 bundles will do.
You might need more or less hair depending on how large your head is and how you like to style your clip-ins. Email us if you have any questions! You know we love a good email!

The natural color of the donor. We do not sell hair that has been pre-dyed.

The hair comes with a leaflet with how to take care of the hair.You can also visit the Hair Care Page

We wash the hair and ship it from our head office. You have several rates to choose from at checkout. International customers are responsible for all customs, duties, and taxes.

Customers outside of the United States are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by us, and thus cannot be refunded. We ship international packages DDU (duties and taxes unpaid), meaning these fees are not included in the price of the goods you purchase from our site. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

Please allow 1-3 business days for processing in-stock items. Once your order has processed, it will be shipped in the time selected at checkout. We are not responsible for the shipping times of your selected courier and cannot be held liable for its guarantees. If tracking says delivered, but the package wasn't received, please contact the mail courier directly to inquire about its whereabouts. We will be happy to provide you with any documentation needed.